The General Data Protection Regulation is a series of laws approved by the EU Parliament. As Hooked On Patterns provides services to the European Union, we are complying to these regulations. If you are outside of the EU, these do not necessarily apply to you, so you can disregard this information.
You need to be over the age of 16 to give consent for the collection and use of your personal data. If you are under the age of 16, you will need parental consent to use the hookedonpatterns.com website.
Here are the ways your personal data may be collected, and how it is used:
Your IP address is collected when you visit the website.
This information is used to collect information on the number of visitors we receive, and which country they are visiting from. This helps us to keep track of our performance and helps us make improvements. This also allows us to spot any malicious behaviour and block IP addresses to maintain security measures.
If you make a purchase from the website, you will be redirected through Ravelry and PayPal to complete your purchase. We will collect your name, email address, information of the products you’ve purchased, and the price you’ve paid.
This information is stored for accounting purposes as required by UK law. It is also used to keep a record of which products are sold, and to provide easy cross reference for providing customer support.
If you choose to leave a comment on the website, you will only need to provide a name, so we know who is leaving us a lovely comment and can address you in a reply. You do not need to use your full name, and we will only publish your first name with your comment on the website. You can choose to use a nickname if you prefer. If you would like to receive a response to your comment, e.g. pattern support, you can leave your email address to receive your reply. It will only be used for this purpose.
If you choose to like or follow us on social media, we will be able to view your public social media profile only. This information will only become a statistic on our page and you will be able to follow our posts. We will not use this information in any other way. If you choose to interact with us on our social media platforms, your comments and profile may be visible to other followers.
If you choose to use our contact form, you will provide a name and email address, so that we can reply to your enquiry. We will not use this information in any other way.
If you choose to subscribe to our newsletters, you will provide an email address for us to send you our promotional newsletters. This is to inform you of our latest releases or special offers only. We will not use your email address for any other purpose.
We will never sell or share your personal information.
If you do not consent to the use of your personal data in the ways outlined above, please leave this website and refrain from using our services to withdraw your consent.
Cookies are files held on the your computer. Cookies have many functions however they are fundamentally used to hold data about you on your computer. This allows our website to improve the user experience. We collect and store usage information in order to administer the website and improve your browsing experience.
To be able to purchase online at HookedOnPatterns.com and to make full use of personalised features, your computer or mobile phone will need to accept cookies. We use the information from cookies to improve your customer experience and offer you products we think you will like. Our cookies don’t store sensitive information such as your name, address or payment details. If you’d prefer to modify or delete cookies from Hooked On Patterns, you can use your browser to do this. Simply check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences. However, please be aware that this action may prevent you from taking full advantage of a website.
Cookies may be set by the site that you are on or by other sites who provide content (third party cookies).
This website uses a ‘performance cookies’ to track visits to our website. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these type of cookies on you device.
We take the utmost care to ensure that the information you provide is kept private. We process financial transactions through PayPal via Ravelry. You do not need a PayPal or Ravelry account to make payment.
We do not offer website user accounts at Hooked On Patterns so you do not need to sign in or create an account to purchase. You can simply browse for an item and make a purchase using the secure PayPal service. We will not ask you for your password. We seek to ensure your data is stored as securely and safely as possible, however we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.
We do not share your personal information (unless required to do so by law, or to protect our rights). We only store accounting information as required to by UK law.
None of your personal information is visible on our website unless you have elected to contribute it to our crochet blog or any media platform.
If you believe your personal information is present, and you would like us to delete it, please make contact.