Cookies & Privacy

Who am I?

My name is Ling Ryan and I run Hooked On Patterns with my husband. You can contact me at ling@hookedonpatterns.com.

GDPR Compliance

The General Data Protection Regulation is a series of laws approved by the EU Parliament. As Hooked On Patterns provides services to the European Union, we are complying to these regulations. If you are outside of the EU, these do not necessarily apply to you, so you can disregard this information.

You need to be over the age of 13 to give consent for the collection and use of your personal data. If you are under the age of 13, you will need parental consent to use the hookedonpatterns.com website.

Personal Data

Here are the ways your personal data may be collected, and how it is used:

  • Your IP address and Country and Town, is collected when you visit the website.
    This information is used to collect information on the number of visitors we receive, and which country they are visiting from. This helps us to keep track of our performance and helps us make improvements. This also allows us to spot any malicious behaviour and block IP addresses to maintain security measures.

This information is kept for 1 week. If your IP address is banned due to suspicious or dangerous activities, the IP address will be kept indefinitely.

Other data may be collected by third party services as detailed below.

If you use Social media buttons on this website, they may also track your online activity and collect some data.

Making a purchase

If you make a purchase from the website, you will be redirected through Ravelry and PayPal to complete your purchase. We will collect your name, email address, information of the products you’ve purchased, and the price you’ve paid.
This information is stored for accounting purposes as required by UK law. It is also used to keep a record of which products are sold, and to provide easy cross reference for providing customer support.

Social Media, Commenting and the Contact Form at this site

If you choose to like or follow us on social media, we will be able to view your public social media profile only. This information will only become a statistic on our page and you will be able to follow our posts. We will not use this information in any other way. If you choose to interact with us on our social media platforms, your comments and profile may be visible to other followers.

If you choose to leave a comment on the website, you will only need to provide a name, so we know who is leaving us a lovely comment and can address you in a reply. You do not need to use your full name. You can choose to use a nickname if you prefer. If you would like to receive a response to your comment, e.g. pattern support, you can leave your email address to receive your reply. It will only be used for this purpose.

If you choose to use our contact form, you will provide a name and email address, so that we can reply to your enquiry. We will not use this information in any other way.

Newsletter and withdrawing Consent (Opt-Out)

If you choose to subscribe to our newsletters, you will provide an email address for us to send you our promotional newsletters. This is to inform you of our latest releases or special offers only. We will not use your email address for any other purpose.

We will never sell or share your personal information.

If you do not consent to the use of your personal data in the ways outlined above, please leave this website and refrain from using our services to withdraw your consent.

Cookies are files held on the your computer. Cookies have many functions however they are fundamentally used to hold data about you on your computer. This allows our website to improve the user experience. We collect and store usage information in order to administer the website and improve your browsing experience.

To be able to purchase online at HookedOnPatterns.com and to make full use of personalised features, your computer or mobile phone will need to accept cookies. We use the information from cookies to improve your customer experience and offer you products we think you will like. Our cookies don’t store sensitive information such as your name, address or payment details. If you’d prefer to modify or delete cookies from Hooked On Patterns, you can use your browser to do this. Simply check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences. However, please be aware that this action may prevent you from taking full advantage of a website.

Cookies may be set by the site that you are on or by other sites who provide content (third party cookies).

This website uses a ‘performance cookies’ to track visits to our website. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these type of cookies on you device.

We use WordPress.com for website software, to monitor traffic performance and help me run the website. For information on what WordPress.com collects, and how they use this information, see here. WordPress.com also manages cookies on my behalf. You can learn about how this blog uses cookies here.

This website uses cookies to help the site perform and to enhance user experience. Social media platforms like Facebook and Twitter may use cookies when sharing buttons are used. Cookies may track your online activity. Affiliates may also employ cookies. We have no control over the information that is collected by these cookies.

Privacy Policy

We take the utmost care to ensure that the information you provide is kept private. We process financial transactions through PayPal via Ravelry. You do not need a PayPal or Ravelry account to make payment.
We do not offer website user accounts at Hooked On Patterns so you do not need to sign in or create an account to purchase. You can simply browse for an item and make a purchase using the secure PayPal service. We will not ask you for your password. We seek to ensure your data is stored as securely and safely as possible, however we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.

We do not share your personal information (unless required to do so by law, or to protect our rights). We only store accounting information as required to by UK law.

None of your personal information is visible on our website unless you have elected to contribute it to our crochet blog or any media platform.

If you believe your personal information is present, and you would like us to delete it, please make contact (ling@hookedonpatterns.com).

Mediavine Programmatic Advertising (Ver 1.1)

The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website.

First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at All About Cookies.

Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site. In the event you opt-out, you will still see non-personalized advertisements on the Website.

The Website collects the following data using a cookie when serving personalized ads:

  • IP Address
  • Operating System type
  • Operating System version
  • Device Type
  • Language of the website
  • Web browser type
  • Email (in hashed form)

Mediavine Partners (companies listed below with whom Mediavine shares data) may also use this data to link to other end user information the partner has independently collected to deliver targeted advertisements. Mediavine Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from Mediavine publishers in order to provide interest-based advertising across your online experience, including devices, browsers and apps. This data includes usage data, cookie information, device information, information about interactions between users and advertisements and websites, geolocation data, traffic data, and information about a visitor’s referral source to a particular website. Mediavine Partners may also create unique IDs to create audience segments, which are used to provide targeted advertising.

If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit National Advertising Initiative opt out page. You may also visit Digital Advertising Alliance website and Network Advertising Initiative website to learn more information about interest-based advertising. You may download the AppChoices app at Digital Advertising Alliance’s AppChoices app to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.

For specific information about Mediavine Partners, the data each collects and their data collection and privacy policies, please visit Mediavine Partners.